Carrera Subway E
Overview
- Really good spec for the money
- Decent range
- Motor system is torque sensing and quite powerful
- No kickstand
- Gearing could be a bit lower
So Carrera has done it again: this is probably the best all-round bike I’ve tried that’s currently available for less than a thousand pounds. Of course there are some compromises, but the motor system you get, and the level of equipment it’s fitted with, puts it right at the top of the list if your budget is in three figures. It’s fun to ride, too.
Buy the Carrera Subway E here
Let’s delve into the motor system first. Suntour’s HESC rear hub motor isn’t new; it’s basically the same as we tested on the Carrera Crossfire E back in 2016. That bike is now £1,200, so for £200 less the Subway gets a cheaper display and a slightly smaller battery: 374Wh compared to 417Wh. The HESC system is torque sensing, using a special chainset to measure your pedal input. There’s a bit of play between the crank and the bottom bracket axle, so it feels a little odd sometimes if you’re standing up and pedalling out of the saddle, but most of the time you’d not notice. Torque sensing allows the motor to more intelligently apply power when you’re riding; it feels more natural, and it also tends to be more economical on the battery.
Suntour rate the torque of the HESC hub motor at 50Nm. That’s the same as the Shimano STEPS 6100 mid motor, and it’s definitely not as powerful as that, but there’s enough oomph to make cresting my benchmarking hill (1.5km at 5% with a 12% section) reasonably fuss-free. I did find I’d run out of gears on the steep bit; the bike’s 9-speed transmission gives a decent range but ideally it’d be about a gear lower across the board for me for city riding in hilly Bath. You could always fit a wider range cassette than the 11-32T one supplied. That being said, the motor isn’t at its best when you dip under about 6mph, getting noisy and feeling less powerful, so on the steeper stuff you’re better off giving it a bit more welly from the legs and trying to keep your speed up. If you do, you can fly up the climbs. Shimano’s Altus transmission components are at least a rung above what you might expect on a £1,000 bike, and they performed very well throughout testing.
There are three assistance modes available from the basic LED bar unit, which also gives you a speed readout and a battery indicator that doesn’t always tally with the more accurate one on the battery itself. The modes are well spaced, but there’s no option to have the bike on but not assisting you: you need to power down for that. The Subway E easily managed three laps of my commute (9km with 160m of climbing), climbing in the highest power mode, and would probably have eked out another in a lower assistance mode. That’s good from a sub-400Wh battery, and on the flat you can easily exceed Carrera’s 40km stated range for the bike. The remote has a light switch, so presumably a lighting system can be plumbed in if you need one, but you could just go with cheap rechargeable units if you’re not consistently out after dark.
The Subway E a slightly different style of bike than its more upright sibling the Crossfire E: more urban MTB, with a rigid fork and smaller 27.5” wheels running big chamber Kenda moto tyres. There are no mudguards or kickstand, though it’s possible to fit them. If you’re not out in the rain much you might not miss the mudguards, but the kickstand seems like an odd omission on a city bike. The position is fairly purposeful and you can run the big-chamber tyres quite soft to soak up lumps and bumps. It’s aimed at tarmac riding but I’ve taken the Subway E off road on trails ranging from flat and easy to rocky and mildly technical, and it’s not been too far out of its depth. You do notice that the bike is over-geared when you’re tackling steeper off-road climbs though. Descending on tarmac is a joy, with the bike feeling assured and reasonably nimble. There’s masses of stopping power available from the Tektro hydraulic brakes, which are really good spec at this price.
Overall there’s a lot to like here. The bike is well-built with good quality components, and it’s a fun ride that copes well with a range of surfaces. Compromises have been made to keep the cost below the magic £1,000 figure, but nothing that really affects the bike too badly. The motor is excellent for the money and the 374Wh battery is big enough to offer a useful range. The transmission and braking components are better than you’d expect for the money, and the things that have been omitted – mudguards, kickstand, lights – can be bought cheaply and added easily at a later date if you decide you miss them. If you’re looking for a starter e-bike and you want to keep the spend below £1,000, this is a top-of-the-list candidate.
14 comments
Firstly great write up from Jack, I have owned the bike since the beginning of August, Halfords didn't allow my review to be posted and I would have liked to understand why, the bike did 2 miles before complete shutdown and showing code error 21 on the display, as you can imagine I was not best pleased but halfords were great and had the bike a week to replace the faulty ECU unit.
So onto round two, I took the bike out for a simple 15 mile ride and it worked a dream, brakes very good but can judder if that's the right word, the display is simple and easy to use, the gearing as with all new bikes is constantly in need of adjustment, you will never use gears 1 to 4 unless going up a very steep hill, I have used the battery on eco / standard and high and high will drain the battery quite fast (I'm 80kg) and this being my first electric bike due to the hills becoming more and more demanding as the years pass so only use the high mode when approaching and going uphill.
NOW THE BAD .. taking this bike out in the rain is a problem, the battery compartant is not waterproof and water collects inside at the bottom where the connectors are, I purchased a battery cover and a downtube mudguard fender in a attempt to stop this and has failed, so i have also purschased velco strips and attached to the cover and pulled it tighter, this worked and repelled the water with the fender. To sell e-bikes in the UK and the battery having no protection from the elements was very poor, so if you are thinking of purchasing this bike unless you do what I have done the inside of your battery will soon become wet if out in the rain.
There is a review on here of the 2017 Ease E bike - https://ebiketips.road.cc/content/reviews/electric-city-bikes/giant-ease-e-504
I know the issue. I'm only just under a 120kg after several years of trying to lose weight. Giant as a brand tend to be the best for the heavier rider. They do a £1399 ebike https://www.giant-bicycles.com/gb/ease-eplus-2-electric-bike Ease-E+ 2 which has a maximum rider weight of 136kg (and a maximum overall weight inc luggage of 150kg. No idea what the bike is like specifically, but they generally get good reviews. Even their cheap commuter bikes (Escape 3) @ £400 has a 136kg rider limit.
The carrera mountain bike is on sale at 899 and has a user weight limiyptbof 120kg which is pretty close. Nice bike too....
Hi Everyone I really would like to get cycling with an E bike but i'm 127Kg thats outside the user max for this bike. Please could someone recommend a suitable bike at a affordable price. Thank you.
A wee review after a few days would be nice. I am very tempted.
Thanks for the information SM. That's still not a bad weight considering the big tires and steel forks. The battery should be ok with the torque control system making the bike more efficient. A reviewer on the halfords site said he did a hilly 28 mile ride in Wales and still had battery left. I pick mine up tomorrow and will be using it to do a flattish 22 mile commute (11 each way), so I should make that comfortably. I decided on a ebike because I wanted to ride to work, but it just seemed too much either side of a 12 hour shift. Now instead of using the car, I can get some exercise without dreading it. I'm 50 this year and hopefully this will keep me healthy for longer. If we leave the EU, it would be good if we could set the speed restriction to 20mph like other countries, as I think this would encourage more people to commute by ebike. Cheers
Thanks for that, so light but not exceptional. Still, my wife’s Carreras crossfire had the Hesc system and she had a lot of fun with it. I hope you enjoy your new bike and have many happy miles on it. Ebike are fun. Did 35 miles this weekend ( two trips) on my Carrera folder and it was lovely. Halfords make good bikes, but I might have to go to rubble for a really light bike. Really appreciate you taking the trouble. Dermot.
Please ignore the complete lack of spelling in the last comment
The picture doesn't seem to have uploaded. So the details are:
Model: EBP30A093C1
36 V - 8.7Ah - 313.2Wh
Okay. So I've weight the 16" frame. Without the battery it does weight 18kg (18.1/18.2 on a set of electric luggage scales). With the battery on it's 20.5kg or so. Hope that helps.
I've attached a picture, but the battery I have is 313.2Wh
Gents, I would also be interested in how much the bike weighs. The Standard bike is 14kg, so if they have managed to add only 4kg to make an ebike it would be impressive. Also, can you tell me what Ah the battery is? Halfords give two different ratings in their product description, 8.7Ah and 10.4Ah. They also claim it is 317Wh and 374Wh. A bit confusing that.
That’s great, there isn’t a single one in Northern Ireland to try and as I have to lift it onto a camper it matters. Current bike is 22 kg
Hi Dermotkelly. I have one arriving in the next couple of days. I'll weight it once it gets here and let you know.
Halfords claim 18kg for the weight which would be great. Did you get a chance to weigh it?